LED Luminaire Limited Warranty

Factory Direct Lighting warrants its LED fixtures to be free from Manufacturing Defects for a period of (5) Years from the shipment date from Factory Direct Lighting Factory or proof of purchase such as payment invoice. If at any time during the warranty period our LED Fixtures exhibits the appearance of defect in material or workmanship, the purchaser must notify Factory Direct Customer support via email of phone to qualify for a refund, repair or replacement. This Warranty is null and void if the LED fixtures have not been properly stored, installed, operated, modified and maintained in accordance with the following, cETLus, cULus, the specific instructions provided by Factory Direct Lighting for the installations of the products. Accepted industry practices under the terms of this warranty, purchaser also agrees to make the defective lighting products available upon request to factory Direct Lighting. Refunds, repairs, or replacements will be at the discreation of Factory Direct Lighting. Reimbursement for any field labor and or service charges must be pre-approved in writing to Factory Direct Lighting. The Purchaser must obtain written approval from Factory Direct Lighting prior to returning any defective product. With this approval, the purchaser will be reimbursed for any reasonable shipping cost.

Except as contained herein, there are no implied warranties of merchantability or fitness for a particular purpose.

Factory Direct Lighting reserves the right to modify or discontinue this Warranty without prior notice provided that any such modification or discontinuance will only be effective with respect to any Product(s) purchased after such modification or discontinuance.