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Customer Support & Regional Contacts
At Factory Direct Lighting, we provide nationwide support across Canada through our Head Office, along with dedicated regional partners and representatives to better serve specific areas.
Head Office (Ontario) – National Support
Our Head Office supports customers across all provinces, including product inquiries, pricing, and order assistance.
Email: cs@fdlighting.ca
Phone: 905-944-1210
Toll-Free: 855-533-0743
Website: https://www.fdlighting.ca/
Phone: 905-944-1210
Toll-Free: 855-533-0743
Website: https://www.fdlighting.ca/
Manitoba & Saskatchewan – Regional Support (Winnipeg Office)
Customers in Manitoba and Saskatchewan receive localized support through our Winnipeg team.
Alberta – Certified Distributor
For customers in Alberta, please contact our authorized distributor:
Advantek Lighting
Phone: 403-346-2933
Toll-Free: 1-855-546-2933
Website: www.advanteklighting.ca
Address: 7459 Edgar Industrial Dr Unit 1, Red Deer, AB T4P 3R2
Phone: 403-346-2933
Toll-Free: 1-855-546-2933
Website: www.advanteklighting.ca
Address: 7459 Edgar Industrial Dr Unit 1, Red Deer, AB T4P 3R2
Quebec – Local Representatives
Western Quebec (Gatineau to Trois-Rivières)
Agence Vision
Email: agencevision123@gmail.com
Phone: 514-713-3849
Agence Vision
Email: agencevision123@gmail.com
Phone: 514-713-3849
Québec City & Eastern Region
Expert en éclairage (Agent Manufacturier)
Email: rpaquet@trioluxled.com
Phone: 418-572-2209
Expert en éclairage (Agent Manufacturier)
Email: rpaquet@trioluxled.com
Phone: 418-572-2209
Our team is committed to providing timely and reliable support, ensuring efficient access to product availability, pricing, and distribution solutions across all regions in Canada.
30 Days Return*
